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TERMS & CONDITIONS

Last Updated: May 2026

Welcome to Hari Gokal. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Merchant Legal Information

This website is owned and operated by:

Darshan Lal & Co
Operating under the brand name Hari Gokal
Delhi, India

For customer support or legal communication:

Email: customercare@harigokal.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian.

3. Products & Services

Hari Gokal offers dry fruits, nuts, spices, snacks, pickles, mouth fresheners, healthy foods, and related products through its online and offline channels.

We reserve the right to:

  • Modify product pricing,

  • Change packaging,

  • Discontinue products,

  • Limit quantities,

  • Refuse service or orders at our discretion.

4. Intellectual Property Rights

All content available on this website, including but not limited to:

  • logos,

  • designs,

  • packaging artwork,

  • product images,

  • graphics,

  • videos,

  • text,

  • trademarks,

  • website layout,

  • and branding materials,

are the exclusive intellectual property of Darshan Lal & Co, operating under the brand name Hari Gokal, unless otherwise stated.

The Hari Gokal name, logo, packaging designs, and associated brand elements are protected under applicable intellectual property and trademark laws.

Users may not:

  • copy,

  • reproduce,

  • distribute,

  • modify,

  • republish,

  • upload,

  • transmit,

  • or commercially exploit any material from this website

without prior written permission from Hari Gokal.

Unauthorized use may result in legal action under applicable laws.

5. User Conduct

Users agree not to:

  • Use the website for unlawful activities,

  • Upload harmful, misleading, or malicious content,

  • Attempt unauthorized access to systems or data,

  • Interfere with website operations or security,

  • Provide false or misleading information while placing orders.

Hari Gokal reserves the right to restrict, suspend, or terminate access for any misuse of the platform.

6. Orders & Payments

All orders placed through the website are subject to acceptance and product availability.

Hari Gokal reserves the right to:

  • Cancel suspicious or fraudulent orders,

  • Refuse bulk or commercial orders,

  • Limit quantities per customer,

  • Modify prices without prior notice.

Payments must be completed through approved payment methods available on the website.

7. Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary depending on:

  • delivery location,

  • courier availability,

  • weather conditions,

  • operational delays,

  • or unforeseen circumstances.

Hari Gokal shall not be held liable for delays caused by third-party logistics or courier partners.

8. Cancellation, Return & Refund Policy

Cancellation, return, and refund requests shall be governed by our Refund & Return Policy available on the website.

Food and consumable products are generally not eligible for return due to hygiene and safety reasons unless they are damaged, defective, expired, or incorrectly delivered.

Approved refunds, if applicable, will be processed through the original mode of payment within a reasonable timeframe.

9. Termination

Termination by Hari Gokal

Hari Gokal reserves the right to suspend or terminate a user’s access to the website without prior notice if:

  • any Terms & Conditions are violated,

  • fraudulent activity is suspected,

  • misuse of services occurs,

  • unlawful conduct is identified,

  • or actions are taken that may harm the reputation or operations of Hari Gokal.

Termination by User

Users may discontinue use of the website at any time. However, obligations relating to completed transactions, payments, intellectual property rights, and legal liabilities shall survive termination.

10. Limitation of Liability

To the maximum extent permitted under applicable law, Hari Gokal, its owners, employees, affiliates, partners, and representatives shall not be liable for:

  • indirect,

  • incidental,

  • consequential,

  • special,

  • or punitive damages

arising from:

  • the use or inability to use the website,

  • delays or interruptions,

  • technical issues,

  • product misuse,

  • inaccuracies in content,

  • or third-party service failures.

In no event shall the total liability of Hari Gokal exceed the amount paid by the customer for the specific product or order giving rise to such claim.

Customers are advised to review product ingredients and suitability before consumption, especially in case of allergies or dietary restrictions.

11. Disclaimer

All information and services on this website are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

While we strive to ensure accuracy, Hari Gokal does not guarantee:

  • uninterrupted website availability,

  • error-free functionality,

  • or complete accuracy of all website content.

Product images are for illustrative purposes only. Actual packaging, color, or appearance may vary slightly.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Delhi, India.

13. Privacy

Use of this website is also governed by our Privacy Policy.

By accessing or using the website, you consent to the collection and use of information in accordance with our Privacy Policy.

14. Changes to Terms & Conditions

Hari Gokal reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon being published on this page.

Users are encouraged to review this page periodically.

15. Contact Information

For any questions, concerns, or legal communication regarding these Terms & Conditions, please contact:

Darshan Lal & Co.
Operating under the brand name Hari Gokal
Delhi, India

Email: customercare@harigokal.com  www.harigokal.com