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PRIVACY POLICY

Last Updated: May 2026

Welcome to Hari Gokal. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you access or use our website, products, and services.

By using this website, you consent to the practices described in this Privacy Policy.

1. Merchant Information

This website is owned and operated by:

Darshan Lal & Co.
Operating under the brand name Hari Gokal
Delhi, India

www.harigokal.com

2. Applicable Law & Jurisdiction

This Privacy Policy is governed by and interpreted in accordance with:

  • The laws of India,

  • The Information Technology Act, 2000,

  • Applicable rules and regulations relating to data protection and electronic records,

  • and other applicable consumer protection laws.

Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of Delhi, India.

3. Information We Collect

We may collect the following categories of information from customers and users:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing address

  • Shipping address

  • Payment-related details (processed securely through payment partners)

Technical & Usage Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage activity

  • Pages visited

  • Time spent on website

Order & Transaction Information

  • Order history

  • Purchase preferences

  • Delivery details

  • Customer support interactions

4. How We Use Your Information

Your information may be used for:

  • Processing and delivering orders,

  • Customer support and communication,

  • Order confirmations and updates,

  • Improving website functionality and user experience,

  • Marketing and promotional communication,

  • Fraud prevention and security,

  • Compliance with legal obligations,

  • Analytics and business improvement.

We use customer information only for lawful business purposes.

5. Payment Information

Hari Gokal does not directly store sensitive payment details such as:

  • debit card numbers,

  • credit card numbers,

  • CVV,

  • banking passwords,

  • or UPI PINs.

Payments are processed securely through authorized third-party payment gateways and service providers.

6. Third-Party Disclosure

We do not sell, rent, or trade customer personal information to third parties.

However, information may be shared with trusted third parties only where necessary for:

  • Payment processing,

  • Order delivery,

  • Logistics and courier services,

  • Website hosting and maintenance,

  • Analytics and marketing tools,

  • Legal compliance and law enforcement requirements.

All such third parties are expected to maintain confidentiality and data security standards.

7. Information Protection & Security

We implement reasonable security measures to protect user information from:

  • Unauthorized access,

  • Misuse,

  • Loss,

  • Disclosure,

  • Alteration,

  • or destruction.

These measures may include:

  • Secure servers,

  • SSL encryption,

  • Restricted access controls,

  • Security monitoring,

  • and secure payment gateway integrations.

However, no online platform can guarantee absolute security.

8. Cookies Policy

Our website may use cookies and similar technologies to:

  • Improve website performance,

  • Enhance user experience,

  • Remember customer preferences,

  • Analyze website traffic,

  • Deliver personalized content and advertisements.

Users may choose to:

  • Accept or reject cookies,

  • Disable cookies through browser settings.

Please note that disabling cookies may affect certain website functionalities.

9. User Rights

Subject to applicable laws, users may have the right to:

  • Access their personal information,

  • Request correction of inaccurate information,

  • Request deletion of information where legally permissible,

  • Withdraw consent for marketing communication,

  • Raise concerns regarding misuse of personal data.

Users may contact us for such requests using the contact information provided below.

10. Retention of Information

We retain customer information only for as long as necessary for:

  • Business operations,

  • Legal compliance,

  • Tax and accounting purposes,

  • Dispute resolution,

  • and enforcement of agreements.

11. Children’s Privacy

This website is not intended for children below the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors without consent.

12. Third-Party Links

Our website may contain links to external or third-party websites.

Hari Gokal is not responsible for:

  • Privacy practices,

  • Security,

  • or content

of third-party websites.

Users are advised to review the privacy policies of such websites separately.

13. Changes to This Privacy Policy

Hari Gokal reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

Users are encouraged to review this Privacy Policy periodically.

14. Consent

By using this website, you acknowledge that:

  • You have read this Privacy Policy,

  • You understand its contents,

  • and you consent to the collection and use of information as described herein.

15. Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

Darshan Lal & Co.
Operating under the brand name Hari Gokal
Delhi, India

Email: customercare@harigokal.com
www.harigokal.com